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Tips + riffs on copywriting, conversion optimization, and (if I’m being honest) coffee.

How to Write Like Your Customers Talk Through Voice of Customer Research

Writing like your customers speak could be the difference between your ideal customer making a purchase, or walking away. And that’s a big deal, my friend. So buckle up, because this one’s a good one. In this episode of the Rebel Boss Ladies Podcast, Eden and I dive into how to write like your customers talk; what voice of customer research is; why it’s the key to meeting your people where they’re at in your copy; and how you can use it to help strategize your launch.